How to downgrade

bass995's Avatar

bass995

12 Feb, 2019 03:28 AM

How do I downgrade my account to just my account? I had added an account for my wife but she no longer needs it so there's no reason to keep paying for it. Please let me know what I need to do to just pay for one account. Thanks.

  1. Support Staff 1 Posted by Bond on 12 Feb, 2019 04:22 PM

    Bond's Avatar

    First, delete your wife's profile. Full instructions with screenshots: https://radius.tenderapp.com/kb/user-settings/deleting-an-account-user

    Then, go to Account> Upgrade Plan and switch to the single user plan. Save any changes.

  2. Bond closed this discussion on 12 Feb, 2019 04:22 PM.

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