SMTP E-Mail Settings

By default, Radius uses a built-in SMTP service. To help in avoiding problems with deliverability of your Auto Responders, Drip Campaigns and Individual Emails, using your own SMTP server is recommended.

If you are an Admin and setting the account SMTP, Go to Settings > EMAIL, COLUMNS, CALENDAR & OTHER SETTINGS

If you are an Agent and setting your own email SMTP, go to Account> My Info> Email

Common Errors:
*You are not signed into the proper user profile to set up the SMTP. Fix: Make sure you're logged in to the profile of the person who you are setting up if you are an admin.

*Not using your full email address but only the part before the @ sign. Fix: use the full email address.

*Putting in your Radius password into the place that it says password. Fix: use your email address's password.

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Configure Gmail Email
Please click this link for full Google Email instructions as there are different instructions for GMail & GSuite.

Configure Office 365 Email
SMTP Host - smtp.office365.com
SMTP Authentication Username - Your Email Address
SMTP Authentication Password - Your Password
SMTP Encryption - SSL/TLS
SMTP Authentication - Login
SMTP Port - 587

Configure Yahoo Mail
SMTP Host = smtp.mail.yahoo.com
SMTP Authentication Username = Your Email Address
SMTP Authentication Password = Your Password
SMTP Encryption = SSL/TLS
SMTP Authentication = Plain
SMTP Port = 587

Yahoo Users note that you MUST review this: For this to work, in your Yahoo account, change your setting to allow apps that use Less Secure Sign In. Once turned on, Radius will authenticate your Yahoo Account Properly.

Configure SendGrid Email
SMTP Host -- smtp.sendgrid.net
SMTP Authentication Username -- Your SendGrid Username
SMTP Authentication Password -- Your SendGrid Password
SMTP Encryption - SSL/TLS
SMTP Authentication - Plain
SMTP Port -- 587

Configure HostGator Email
SMTP Host -- Use mail.yourdomain.com
SMTP Authentication Username -- Your Email Address
SMTP Authentication Password -- Your Email Address Password
SMTP Encryption - SSL/TLS
SMTP Authentication - Plain
SMTP Port -- 587

Configure Live[dot]com Email
SMTP Host -- smtp.live.com
SMTP Authentication Username -- Your Email Address
SMTP Authentication Password -- Your Email Address Password
SMTP Encryption - SSL/TLS
SMTP Authentication - Login
SMTP Port -- 587

Configure GoDaddy Email
SMTP Host -- smtpout.secureserver.net
SMTP Authentication Username -- Your Full Email Address
SMTP Authentication Password -- Your Password
SMTP Encryption -- None
SMTP Authentication -- Plain
SMTP Port -- 25

Configure Register.com
Register.com customers:
SMTP Host = mail.websiteaddress (ie mail.site.com or mail.site.org)
SMTP Authentication Username = Your Full Email Address
SMTP Authentication Password = Your Password
SMTP Encryption: SSL/TLS
SMTP Authentication: Plain
SMTP Port: 587

Configure Web.com
Web.com Customers:
SMTP Host = smtp.domainname.com (ie smtp.site.com or smtp.site.org)
SMTP Authentication Username = Your Full Email Address
SMTP Authentication Password = Your Password
SMTP Encryption: SSL/TLS
SMTP Authentication: Plain
SMTP Port: 587

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