call queues

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colmike04

22 Oct, 2018 08:52 PM

I am in a call que and leave to make an appointment or other task and return, how to pick up where i left off?

  1. Support Staff 1 Posted by Connors on 22 Oct, 2018 09:15 PM

    Connors's Avatar

    Ideally if you are in a Call Queue and dialing out Leads, you should be in the Lead View Page were you can Add Task without having to either exit the dialer or even the page.

  2. Connors closed this discussion on 24 Oct, 2018 04:01 PM.

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