Uploading Images to Server when Emailing

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mhmichaelhe

17 May, 2018 07:41 PM

Hi,

I've been uploading images to the server when emailing.

Today, when I uploaded an image to the server, the screen doesn't take me back to the updated image.

While the image has been uploaded, I cannot select in from the server for the email.

I have attached a screenshot.

  1. Support Staff 1 Posted by Bond on 18 May, 2018 03:45 PM

    Bond's Avatar

    For some reason your screen shot didn't come through. Would you please reattach it & tell us the name of the template?

    After you've Uploaded to Server, you should see the URL and the size dimensions that you can adjust if you want. After making any changes, click OK in the bottom right hand corner and it will insert. Don't click "Browse Server" again.

  2. 2 Posted by Michael He on 18 May, 2018 04:22 PM

    Michael He's Avatar

    Yes, this is what I want to do like I have been doing:

    "After you've Uploaded to Server, you should see the URL and the size
    dimensions that you can adjust if you want. After making any changes, click
    OK in the bottom right hand corner and it will insert."

    However, since yesterday, it has been stuck on the screen in file attached.

    - Michael

  3. Support Staff 3 Posted by Strouse on 21 May, 2018 05:23 PM

    Strouse's Avatar

    Can you attach the image you're trying to upload to this ticket?

  4. 4 Posted by Michael He on 21 May, 2018 05:32 PM

    Michael He's Avatar

    Hi,

    I discovered the cause was having a ' in the filename.

    Thank you.

  5. Strouse closed this discussion on 21 May, 2018 05:42 PM.

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