Slow internet on devices using Radius Dialer

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13 Feb, 2018 02:53 PM

We have 5 computers or tablets and I have ran a speed test several times on all of them. Its weird, but only 2 of those devices experience about 75% less internet speeds than the others. Its very slow. The only common denominator that I can think of with these 2 computers is they have been both used when using the Radius Dialer. Is there a connection here? And if so, what can be done to fix it?

  1. Support Staff 1 Posted by Bond on 13 Feb, 2018 04:53 PM

    Bond's Avatar

    Which web browser are you using?

  2. Support Staff 2 Posted by Strouse on 13 Feb, 2018 04:55 PM

    Strouse's Avatar

    The dialer (assuming you're on a phone call) uses your bandwidth to make the call and could be the cause of the display of slower speeds.

  3. 3 Posted by Dylan Uebe on 13 Feb, 2018 05:58 PM

    Dylan Uebe's Avatar

    Firefox for the Dialer... I typically use Chrome for everything else.

  4. Connors closed this discussion on 28 Feb, 2018 12:49 AM.

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